The world of e-commerce is ever-evolving, and keeping up with its latest trends can make all the difference in the success of your online business. Here, we explore some of the key developments in the industry, and explain why you should consider hiring an expert e-commerce agency such as Lightspace to build and manage your Shopify or WooCommerce store.
E-commerce Trends in 2023
1. Increased Efficiency of Data Labeling for Machine Learning
Machine learning is playing an increasingly crucial role in personalizing the online shopping experience, with enhanced search, tailored recommendations, and more. A significant trend is the enhanced efficiency in data labeling, which helps train machine learning applications to deliver more personalized shopping experiences. Quality product search and recommendations can influence up to 5% of gross merchandise volume, underlining the importance of machine learning in e-commerce1.
2. The Rise of Social Commerce
Social commerce – buying and selling directly through social media platforms – is on the rise. Global sales via social media were estimated at 992 billion U.S. dollars in 2022, and forecasts suggest this will reach around 2.9 trillion U.S. dollars by 2026. This trend emphasizes the need for brands to incorporate social media into their e-commerce strategies. An effective way to leverage social commerce is through influencer marketing strategies, which can significantly increase engagement and conversion rates1.
3. Expanding Omnichannel Capabilities
Omnichannel retailing, which offers customers a seamless shopping experience across multiple channels, is becoming the norm. Currently, 52% of e-commerce sites have omnichannel capabilities. Companies with robust omnichannel strategies retain almost 89% of their customers, a stark contrast to companies with weak strategies, which have a 33% customer retention rate1.
The Role of Professional E-commerce Agencies
With these evolving trends in the e-commerce landscape, the role of professional e-commerce agencies like Lightspace becomes all the more critical. Here are some of the top reasons to consider hiring a professional e-commerce agency:
- On-Time Project Delivery: Professional agencies are committed to delivering projects on time to maintain their reputation and customer satisfaction2.
- Assured Quality: With a reputable e-commerce agency, you can be confident in the quality of the final product. They have a track record of success in the industry2.
- Domain Expertise: Hiring a qualified e-commerce website developer can be cost-prohibitive. Agencies specialize in e-commerce development and have the required expertise2.
- International Standards: Agencies maintain international standards to give their clients a competitive edge, creating engaging, interactive e-commerce sites2.
- Time and Money Savings: By hiring a professional agency, you can save the time and expense of building an in-house team2.
- Excellent Support: Agencies provide ongoing support and coordination, answering any questions regarding website maintenance, problem fixes, and enhancements2.
- SEO-friendly website: Staying competitive requires a well-optimized website for search engine results. Agencies can help optimize your site for SEO2.
Staying ahead in the e-commerce industry requires keeping up with the latest trends and having an efficient, user-friendly online store. Lightspace , with its expertise in Shopify and WooCommerce, can help you navigate these trends and build a competitive e-commerce platform that will help you reach your business goals.